Welcome to Miller Brothers Auto Repair Shop and Collision Center, Corryton, TN!

Miller Brothers Auto Repair and Collision Center-New Logo

7123 Tazewell Pike

Corryton, TN 37721



(865) 689-5072

FAX: (865) 689-7765



A Guide For Choosing The Right Auto Body Shop

Sep 19, 2022 | auto body shop

auto body shop

Auto body shops run differently. It doesn’t matter if your car is damaged or in need of an aesthetic makeover, it is important to seek the assistance of a reliable and trusted auto body shop. Failure to do so could lead to expensive auto repairs.

There are many choices available, so it can be difficult to determine which auto body shop is able to offer professional auto repair services. You might not be familiar with cars so you don’t know what to look out for when researching.

A good auto body shop will have many qualities. Read on to see a complete list. Miller Brothers Transmission Auto Repair and Body Shop can handle all your auto body repair needs.

What to look for in an Auto Body Shop

It can be difficult to distinguish which body shops are the best if you don’t have much experience with cars. There are some characteristics that every body shop should display.

Friendly and professional staff

The professionalism and politeness of staff members are indicators of how you will experience dealing with any business. If staff are rude or inept, they are likely to be unable or unwilling to answer any questions or provide the services that you require.

If the staff at your auto repair shop are friendly and interested in repairing your vehicle, they will be more likely to take the time and accommodate your needs. You should feel valued and respected from the moment that you first approach the staff to get more information.

Technical Certifications

Auto repair and body shops that are the best in the business have strict standards and only hire industry professionals. This technical certification shows that your technicians have the skills and knowledge to complete quality repairs.

You can be confident that your car is safe and sound by knowing that the auto body shop is certified in dealing with specific makes and models.

These technical certificates are displayed proudly by staff members at all body shops. If you have trouble finding any certification, please contact another auto body shop.

Cleanliness and Organization

Even if you don’t know much about cars, it is possible to assess the cleanliness of an auto shop. Although it is unlikely that every shop will look spotless due to the nature of the work, it is important for the repair shop to be clean and welcoming.

You should consider moving your business to another location if an auto body shop is exhibiting unusual smells, has not had its cleaning done in a while, or is cluttered with parts. Failure to follow basic operational steps can lead to unprofessional repairs to your vehicle.

Positive Customer Reviews

Reviews from past customers are a great resource when searching for the right auto shop. You can get a real sense of the quality of each shop by asking your neighbors, friends, and coworkers. This will allow you to avoid buying from shops that don’t suit you.

Online reviews and ratings can give you an idea of the quality of each shop. Avoid deception by reading biased and curated reviews. Local forums are also a great place to look for reliable reviews.

A good auto shop will generally have positive reviews and ratings from customers. Shops can also respond to customers’ concerns on many review sites, which allows you to judge their professionalism from another perspective.

Insurance Referral

Insurance companies will often recommend trusted auto body shops to repair your vehicle after an accident. This means that the shop is well-respected for its ability to provide prompt and efficient service. Opting for an insurance-recommended shop not only saves you the time you’d otherwise spend researching but can also provide you with a discount via a reduction in your deductible.

To find a trusted place to repair your vehicle and make the process easier, check out the list of body shops approved by your insurance company.

Expert staff

A good body shop staff will not only be professional but also courteous. They will also be well-informed about their policies and how to repair them. When making a decision about your body shop, it is important to ask questions. A good staff will be able to answer any questions you may have. When choosing an auto shop, there are some important questions you should ask:

  • Are you able to work directly with my insurance company
  • Do you provide written estimates?
  • What is the average time it will take for my repairs?
  • What are your payment policies?
  • What warranty policy do you have?
  • Are you familiar with my make/model?
  • Are you charging hourly rates?

It’s a good idea, depending on what repairs you require, to ask specific questions about your circumstances. Asking how often a shop repairs the same type of items you require is a good indication of their ability to provide the services you need.

Established Reputation

Local reputation is key when it comes to auto shop services. A quality shop that is able to last a long time is a sign of its high-quality. A shop that has been in business for many decades is more likely to be able to offer quality services to its customers.

Fair Repair Guarantees

It’s vital to ask about the auto body shop’s warranty policy if they aren’t listed on your insurance company’s recommended providers list. If an error is made during repairs, you won’t have to pay any additional damage to your vehicle.

Because they are confident in their work, quality body shops won’t hesitate to offer a repair warranty. You’re likely to be better off moving your business to another shop if they refuse to honor the warranty.

Wide Range of Services

It will take some effort to restore your car if it has suffered severe damage. It is not a good idea to search for the best body shop only to discover that they do not offer all the services you need. You don’t want to waste your time or money by choosing a body shop that doesn’t offer all the services you need.

A good body shop will offer the following services:

  • Remodeling and improvements
  • Touch-ups or full body painting
  • Perfect color matching
  • Window replacements
  • Body repairs
  • Frame straightening
  • Collision repairs
  • Handling insurance claims
  • Valet service available for scheduled repairs (including pickup and drop-off).
  • Rental car services

A body shop that is reliable and trustworthy should be your one-stop shop for all things cars. It may be a smart move to outsource these services if they are not available.


It is important that your auto shop operates efficiently, but convenience is also an important factor. Your auto body shop should be easily accessible and be available to accommodate your schedule.

It is important to choose a trustworthy auto body shop in order to prevent further damage and avoid unnecessary costs. Before you make your final decision, ensure that your body shop exhibits the above qualities.

Call Miller Brothers Transmission Auto Repair and Body Shop now if you’re looking for an auto body shop in your area.

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072

Serving Knoxville, TN and Knox County

Service areas include: All of Knox County, Corryton, Fountain City, Halls Crossroads, Powell and Knoxville

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Monday-Friday 8:00am – 5:30pm

Saturday 8:00am – 12:30pm


Phone: (865) 689-5072

Email: millerbrothers06@comcast.net

Miller Brothers Auto Repair
7123 Tazewell Pike
Corryton, TN 37721