Your insurer is the first person you should call if you have been in a car accident. Your insurance should cover the cost of repairs to your vehicle if you have sufficient coverage. Many people don’t know if they have the right in an accident to pick their own collision repair shop. These questions will help to clarify your rights and make it easier for you to deal with your insurance company.
Can I choose my own shop for vehicle repairs?
Yes. Your insurance company might recommend an auto repair shop but you are not required to take your vehicle there. Your insurer may still require you to repair your vehicle.
Miller Brothers Transmission Auto Repair and Body Shop works with all major insurance companies and can assist with contacting your agent and getting your car to our shop. Call us after an accident – we are here to help.
How do insurance companies choose the auto shops they recommend for their clients?
Insurance companies know what they are doing when they recommend auto shops to you, right? Not necessarily. Some insurers have long-term contracts with local auto repair facilities. They try to direct a large percentage of their claims towards those shops. Insurance companies can meet claims at lower costs by having auto repair contracts.
What happens if my insurance tells me that I have to use their preferred auto shop in Knoxville, TN instead?
Your insurer might try to convince you to take your car to another auto repair and body shop if the auto repair center you choose doesn’t have a contract with your insurance company. Your insurer might not tell you this, but you have the legal right of choosing your own shop. Your insurer may say they won’t to pay you if you use a shop they do not have a contract with. This is a violation of the law.
Call Miller Brothers Transmission Auto Repair and Body Shop now if you’re looking for a reliable auto repair facility. We work with all major insurance carriers.
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