Welcome to Miller Brothers Auto Repair Shop and Collision Center, Corryton, TN!

Miller Brothers Auto Repair and Collision Center-New Logo

7123 Tazewell Pike

Corryton, TN 37721



(865) 689-5072

FAX: (865) 689-7765



Step-by-Step Guide to Car Accident Repair

Dec 8, 2022 | auto repair

car accident repair

Whether you were just in an accident or are in the midst of searching for an auto body shop, it helps to understand the car accident repair process. Read on for a step-by-step guide, expert tips, claims and coverage details, FAQs and more!

If you’re looking for an auto body shop or just got involved in an accident, you need to know the process involved in car accident repair. Here is a step-by-step guide that you should know.

Understanding The Car Accident Repair Process

1. Call 911 to get to safety

First, get out of the way of any other traffic. You should then call the police. This is legal in certain states, regardless of whether you are in a minor or major collision.

An accident report will be prepared by the responding officer, which you might need to give to your insurance company. You can file a report at the nearest police station if an officer is unable to reach the scene.

2. All things should be documented

Taking pictures of the scene is one of the most important actions you can take. This includes:

  • All cars involved in the accident
  • Weather conditions
  • Road conditions
  • Lighting on the roads
  • Any injuries that you may have sustained
  • You should contact another driver if you were involved in an accident.

3. Don’t Admit Fault

You tell the truth if you are responsible for an accident. But, don’t be afraid to stick to the facts. Remember that it is up to the insurance companies who determine the fault.

4. Seek medical attention

You might not need to seek medical attention if you haven’t suffered any visible injuries from the accident. Immediately after an accident, your body starts pumping adrenaline which can make injuries sometimes difficult to detect. You should immediately seek medical attention if you have any visible injuries. Even if you feel fine and the accident was minor, it is important to make an appointment with your primary doctor for an examination.

5. Get in touch with your insurance company

You can either start a claim while you are still at the scene or afterward. You will be given an overview of what the next steps are and what you can expect.

6. Locate a car accident repair shop

You may be offered a list by your insurance company of preferred shops to take your vehicle to for repairs. However, you don’t have to follow their recommendations. You have the option to choose an auto repair and body shop you feel comfortable with or search for one near you.

No matter what route you take, ensure your auto body shop offers these:

  • Free, quick estimates
  • I-CAR-certified technicians
  • All repairs covered by a lifetime limited warranty

A meticulous quality control process

Each auto body shop is unique and will vary in how extensive the repairs are. When you bring your vehicle in for repairs, the following steps can be expected:

Estimate: An auto body shop will assess the extent of damage to your vehicle and compile an estimate. This will allow you to get an estimate of the extent of damage and the cost of potential repairs.

Insurance Approval: Your insurance company will receive the estimate from the auto body shop. This step is not a simple one.

Dropoff: After the estimate has been approved, you can bring your vehicle to be repaired.

Disassembly – Technicians will disassemble your vehicle and create a blueprint for the repairs.

Order Parts: Once a blueprint is available, replacement parts can be ordered. In order to obtain the best parts for the lowest price, this requires coordination with your insurance company.

All structural and mechanical repairs are covered. This step can be completed before new parts arrive in most cases.

Painting: Restoring vehicles to factory condition with a new coat of paint.

Reassembly – After all pieces have been freshly painted, the vehicle can be fully reassembled.

Detailing: This includes cleaning, vacuuming and finishing touches.

Final inspection and delivery: The vehicle is inspected by the quality control department. Your vehicle will be ready for collection once they approve.

Auto mechanics may find additional damage while they are fixing your car. To notify your insurance company, technicians must report any additional damage to be approved to do these repairs.

Call Miller Brothers Transmission Auto Repair and Body Shop now if you need help in repairing your car.

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072

Serving Knoxville, TN and Knox County

Service areas include: All of Knox County, Corryton, Fountain City, Halls Crossroads, Powell and Knoxville

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Monday-Friday 8:00am – 5:30pm

Saturday 8:00am – 12:30pm


Phone: (865) 689-5072

Email: millerbrothers06@comcast.net

Miller Brothers Auto Repair
7123 Tazewell Pike
Corryton, TN 37721