Welcome to Miller Brothers Auto Repair Shop and Collision Center, Corryton, TN!

Miller Brothers Auto Repair and Collision Center-New Logo

7123 Tazewell Pike

Corryton, TN 37721



(865) 689-5072

FAX: (865) 689-7765



Navigating Car Accident Repairs: A Comprehensive Guide

Apr 22, 2024 | auto repair shop

car accident repair

car accident repair Getting into a car accident can be an overwhelming and stressful experience. But, knowing what you need to do afterward can make a significant difference. In this guide, we’ll walk you through the essential steps to take after a car accident, provide expert tips for car accident repairs, and address some common FAQs to help you navigate the process with confidence.

Step-by-Step Guide for Car Accident Repair

Ensure Safety & Contact Authorities: Your safety is paramount. Firstly, if you’re able to do so safely, move your vehicle out of the way of traffic and then promptly call 911. In some states, it’s a legal requirement to report accidents to the police, regardless of their severity.

Document the Scene: Take photos of the accident scene, including all vehicles involved, weather and road conditions, and any visible injuries. Be sure to exchange insurance and contact information with the other driver(s) involved.

Avoid Admitting Fault: Stick to the facts when discussing the accident. Refrain from admitting fault as it’s crucial to let the insurance companies determine liability based on the evidence.

Seek Medical Attention: Even if you don’t have visible injuries, adrenaline from the accident can mask symptoms. Therefore, it’s crucial to seek medical attention promptly to address any underlying injuries.

Notify Your Insurance Company: Contact your insurance company to initiate the claims process. They will guide you through the next steps and provide assistance as needed.

Select a Repair Shop: Choose an auto body repair shop in Knoxville TN that meets your needs and preferences. Ensure they offer free estimates, certified technicians, and quality assurances for repairs.

car accident repair Expert Tips for Car Accident Repairs

Choose Your Repair Shop: You have the right to select your auto repair shop, regardless of recommendations from your insurance company. Research your options and choose a shop that meets your criteria.

Obtain Multiple Estimates: While shopping around for repair estimates, prioritize quality over cost. Selecting the cheapest option may result in subpar repairs and additional expenses down the line.

Ensure New Replacement Parts: Review your insurance policy to determine whether aftermarket or OEM parts will be used for repairs. Whenever possible, opt for new, OEM replacement parts to maintain the integrity of your vehicle.

Let the Shop Handle Insurance Communication: Your car repair shop in Knoxville TN should manage all communications with your insurance company, from estimates to final billing. This alleviates unnecessary stress and ensures a streamlined process.

Request Notification of Additional Damage: Technicians may discover additional damage during repairs. Request timely updates from the repair shop to stay informed throughout the process.

FAQs About Auto Accident Repairs

Do I Need an Appointment for an Estimate?

In most cases, appointments are not required for repair estimates. Check the shop’s operating hours and drop by at your convenience.

Do I Have to Obtain Multiple Estimates?

Some insurers may request multiple estimates, but you have the right to choose your auto repair shop. Coordinate with your chosen shop to satisfy insurer requirements.

What if Repair Costs Exceed My Car’s Value?

Your insurer will determine whether to cover repair costs or reimburse you for the vehicle’s book value if repairs exceed its worth.

What if I Was at Fault for the Accident?

Liability rules vary by state, but generally, your insurer will cover damages to the other party’s vehicle and medical expenses if you are at fault.

What if There’s Disagreement About Repair Costs?

Your repair shop should negotiate with the insurance company to reach a resolution if there’s a discrepancy in repair estimates.

Navigating car accident repairs in Knoxville TN can be complex, but with the right knowledge and guidance, you can ensure a smooth process. Remember to prioritize safety, choose a reputable repair shop, and stay informed throughout the repair process. If you have any further questions or need assistance, don’t hesitate to reach out to us.

Your safety and peace of mind are our top priorities. Contact Miller Brothers Transmission Auto Repair and Body Shop today for expert guidance on car accident repairs.

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

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Monday-Friday 8:00am – 5:30pm

Saturday 8:00am – 12:30pm


Phone: (865) 689-5072

Email: millerbrothers06@comcast.net

Miller Brothers Auto Repair
7123 Tazewell Pike
Corryton, TN 37721