Welcome to Miller Brothers Auto Repair Shop and Collision Center, Corryton, TN!

Miller Brothers Auto Repair and Collision Center-New Logo

7123 Tazewell Pike

Corryton, TN 37721



(865) 689-5072

FAX: (865) 689-7765



Can I Choose an Auto Repair Shop After an Accident?

Jun 25, 2024 | auto repair shop

auto repair shop

auto repair shopWhen you experience a car accident, the first person you should contact is your insurer. If you have adequate coverage, your insurance should cover the cost of repairs to your vehicle. However, many people are unsure if they have the right to select their own auto repair shop after an accident. This article will clarify your rights and make it easier for you to navigate the process with your insurance company.

Understanding Your Rights

Can I Choose My Own Auto Repair Shop for Vehicle Repairs?

Yes, you absolutely can. Although your insurance company might recommend an auto repair shop in Knoxville TN, you are not obligated to take your vehicle there. Additionally, it’s important to know that even if your insurer suggests a particular shop, you have the right to choose where your vehicle gets repaired.

How Do Insurance Companies Choose the Auto Shops They Recommend for Their Clients?

Insurance companies often have preferred auto shops that they recommend to clients. Furthermore, these recommendations are typically based on long-term contracts with local repair facilities. By directing a large percentage of their claims to these shops, insurance companies can manage claims at lower costs due to pre-negotiated rates. Nevertheless, this does not always guarantee that these shops provide the best service or use the highest quality parts.

What Happens If My Insurance Tells Me I Have to Use Their Preferred Auto Shop?

Your insurer might try to convince you to take your car to their preferred auto repair and body shop in Knoxville TN, especially if the shop you prefer doesn’t have a contract with them. Nevertheless, it’s important to remember that you have the legal right to choose your own repair shop. In addition, if your insurer insists that you must use a specific shop or claims they won’t cover the costs if you go elsewhere, they are violating your rights.

auto body shopChoosing the Right Auto Repair Shop

Finding a Reliable Auto Repair Facility

When selecting an auto repair shop, it’s crucial to choose one that you trust and that offers high-quality service. So, look for a facility that works with all major insurance companies and can assist with the process of contacting your agent and managing your claim.

Benefits of Independent Auto Repair Shops

Independent auto repair and body shops often provide more personalized service and may go above and beyond to ensure your vehicle is repaired to the highest standards. Moreover, they might offer more transparency regarding the parts and repairs needed, ensuring you understand what is being done to your car.

Tips for Navigating the Auto Repair Process

  • Contact Your Insurer Promptly: Notify your insurance company immediately after an accident to start the claims process.
  • Know Your Rights: Remember that you have the right to choose your repair shop, regardless of what your insurer might suggest.
  • Research Repair Shops: Look for reviews and ratings of local repair shops to find one that has a good reputation for quality work.
  • Get Multiple Estimates: Don’t hesitate to get estimates from several shops to compare prices and services.
  • Ask About Warranties: Ensure the shop you choose offers warranties on their repairs and parts.

Navigating the aftermath of a car accident can be stressful, but knowing your rights can make the process smoother. So, you have the legal right to choose where your vehicle is repaired. By selecting a reliable auto repair shop like Miller Brothers Transmission Auto Repair and Body Shop, you can ensure your car is in good hands and that you receive the highest quality service.

Ready to get your vehicle back on the road? Contact Miller Brothers Transmission Auto Repair and Body Shop today to schedule your repair and experience top-notch service from a team that works with all major insurance carriers.

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072

Serving Knoxville, TN and Knox County

Service areas include: All of Knox CountyCorrytonFountain CityHalls CrossroadsPowell and Knoxville

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Monday-Friday 8:00am – 5:30pm

Saturday 8:00am – 12:30pm


Phone: (865) 689-5072

Email: millerbrothers06@comcast.net

Miller Brothers Auto Repair
7123 Tazewell Pike
Corryton, TN 37721