Welcome to Miller Brothers Auto Repair Shop and Collision Center, Corryton, TN!

Miller Brothers Auto Repair and Collision Center-New Logo

7123 Tazewell Pike

Corryton, TN 37721



(865) 689-5072

FAX: (865) 689-7765



What Are Some Important Questions to Ask an Auto Repair Shop?

Oct 6, 2022 | auto repair

auto repair

When you are involved in an auto accident, the first thing you think of is where you can take your car to be repaired. It might not be wise to take your car to the first auto repair shop that you see.

The time and effort spent researching the best auto repair and body shop will help you save considerable time and money, as well as get quality repairs.

Professional auto body repairs can make your car less enjoyable and reduce its resale price. When looking for the best auto body shop, ask these 10 questions.

Questions To Ask An Auto Repair Shop

The Most Important Question: Warranty

You should ask about their warranty. It is also important to find out the warranty’s validity. You should also inquire about the terms and conditions of the warranty. You’ll be better equipped to evaluate the pros and cons of each warranty once you have read all the conditions.

Are they a certified auto body shop?

It is best to have your vehicle repaired by a certified shop. The next question you should ask an auto body shop is about their certifications. Certified auto body shops maintain the highest quality standards and provide professional services. Here, quality is the key.

Is it possible to rent a car?

It is not a universal requirement, but most people will need to rent cars after they have given their vehicle to the body shop. You should carefully read any rental agreement that they may have to sign. Before and after you rent the vehicle, inspect it visually. You should take photos with your smartphone.

How long will the auto repair take?

It all depends on the extent of damage to your car, but you can ask the auto body shop for an estimate of the time it will take to fix it. To save money on rental cars, it is important to know the estimated time for the auto repair services to be completed.

Are they familiar with the car?

Many people have rare or imported cars. Some car body shops find it difficult to work with these cars. Sometimes spare parts can be difficult to locate if they are needed to be replaced. Ask the shop whether they are able to repair your vehicle, regardless of whether it is an import or foreign vehicle.

Is it possible to have your car painted exactly the same color?

Many cars have a paint code on the body. It is crucial to ensure that your auto mechanic can paint your car exactly the same color. You could easily see the area where your car was damaged, which can lead to a decrease in its resale price.

Is your car insured while at the auto shop?

Ask the auto body shop whether they will take responsibility for your vehicle in case of theft or fire. These incidents are rare, but you need to be prepared in case they do.

Will you get written estimates?

It is important to find out if the shop can provide written estimates before you hand your car over to them. This will be helpful if you receive an itemized bill after auto repair services have been completed. You can ask the shop if there is a significant difference between the bills.

Ask about their payment policies.

Many certified auto body shops have their payment policies and procedures posted in the reception area. If you cannot see the payment policy or method, ask. It is easier to get help from an auto body shop that has a reputation for helping with insurance claims.

What is the best time to wash your car after repairs are completed?

After the car repairs are completed, ask the shop if your car can be taken to a car wash. Some shops allow the paint to dry before washing the car. It is always a good idea for customers to ask whether washing the car can damage it.

We hope you will make the right choice when it comes to choosing an auto body shop for repairs. We are here to help you if your car is having problems.

Call Miller Brothers Transmission Auto Repair and Body Shop now if you’re looking for a reputable auto repair shop.

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Miller Brothers Transmission Auto Repair and Body Shop
7123 Tazewell Pike
Corryton, TN 37721
(865) 689-5072

Serving Knoxville, TN and Knox County

Service areas include: All of Knox County, Corryton, Fountain City, Halls Crossroads, Powell and Knoxville

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Monday-Friday 8:00am – 5:30pm

Saturday 8:00am – 12:30pm


Phone: (865) 689-5072

Email: millerbrothers06@comcast.net

Miller Brothers Auto Repair
7123 Tazewell Pike
Corryton, TN 37721